Privacy Policy

Last Updated: July 9, 2024

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control. This Privacy Policy is meant to help you understand what information we collect, why we collect it, how we use tour information and how you can update, manage, export, and delete your information.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and email address.
When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Order information
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Email marketing
With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
  • 1.Communicate with you; We use the information we collect, like your email address, to interact with you directly. For example, we may send you a notification if we detect suspicious activity.
  • 2.Screen our orders for potential risk or fraud;(This includes detecting, preventing and responding to fraud, abuse, security risks and technical issues that could harm Hitluste, our users or the public.)
  • 3.When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • 4.Offer products for sale, process payments, ship and fulfill your orders, administer contests, special promotions, surveys, events or other site functions. and to keep you up to date on new products, services and offers.
  • 5.Carry out inventory management, financial records and audits to analyze the market and optimize customer relationship management, return and refund management to improve after-sales service, as well as legal and dispute situations.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SECTION 3 -SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.
For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy
We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

SECTION 4 - DISCLOSURE

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
  1. Disclosure of Personal Data
We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.
  1. Data Disclosure or Storage, Transfer, and Processing
ⅰ. Fulfilment of legal obligations:
GDPR：
Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. Treatment of personal data of EEA residents ---As described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.
ⅱ. For the purpose of reasonable implementation or application of this article:
We may share personal data with all our-affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
ⅲ. Legal Compliance and Security or Protect Other Rights
It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

SECTION 6 - LINKS

When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

SECTION 7 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at:

Phone number: +86 153 9740 0466

Email: service@hitlusteshop.com

Physical address: Room 2407D9, Building A, Xi Nian Center, No. 6021 Shennan Avenue, Shatou Street, Futian District, Shenzhen, China

Customer Service Chat Time: Mon - Sun : 9am - 6pm (UTC+8 time)

SECTION 8 - BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising by:
INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED.
COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

SECTION 9 - SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

SECTION 10 - PAYMENTS

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify's Terms of Service here or Privacy Policy here.

SECTION 11 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 12 - COOKIES

Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to(including, but not limited to)
  • Help remember and process the items in the shopping cart.
  • Understand and save user's preferences for future visits.
  • Keep track of advertisements.
  • Analyzing our Website traffic;
  • Identifying if you are signed in to the Website;
  • Testing content on the Website;
  • Recognizing when you return to the Website.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.
You do this through your browser (like Internet Explorer) settings. Each browser is a Slightly different, so look at your browser's Help menu to learn the correct way to modify your cookies.
For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Disable Cookies
If you disable cookies off, some features will be disabled. It won't affect the user's experience that makes your site experience more efficient, and some of our services will not function properly.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Cookies List
Here is a list of cookies that we use. We've listed them here so you that you can choose if you want to opt-out of cookies or not.
Cookie Name
Function
_session_id
unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc)
_shopify_visit
no data held. Persistent for 30 minutes from the last visit. Used by our website provider's internal stats tracker to record the number of visits
_shopify_uniq
no data held, expires midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.
_secure_session_id
unique token, sessional
_storefront_digest
unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access
Shopify Cookies
Cookie Name
Function
cart
Unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_ab
Used in connection with access to admin.
_orig_referrer
Used in connection with shopping cart.
cart_sig cart_ts checkout_token Secret
Used in connection with checkout.
Secure_customer_sig
Used in connection with customer login.
_landing_page _orig_referrer
Track landing pages.
_s _shopify_fs _shopify_s _shopify_y
_y ki_r ki_t
Shopify analytics.
_shopify_sa_p
_shopify_sa_t
Shopify analytics relating to marketing & referrals.
tracked_start_checkout
Shopify analytics relating to checkout.
_Brochure_session
Used in connection with browsing through site.
Google Analytics Cookies
Cookie Name
Function
_ga
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_gat
Used by Google Analytics to throttle request rate
_gid
Registers a unique ID that is used to generate statistical data on how the visitor uses the website

SECTION 13 - DO NOT TRACK

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

SECTION 14 - YOUR RIGHTS

We take reasonable steps to keep your personal data accurate, complete and up-to-date. You have the right to access, correct or delete the personal data we collect. You also have the right to restrict or object to the further processing of your personal data at any time. You have the right to receive your personal data in a structured and standard format. You can lodge a complaint with the competent data protection authority about the processing of your personal data. In order to protect the privacy and security of your personal data, we may request data from you to enable us to confirm your identity and your right to access such data, and to search for and provide you with personal data that we maintain. In some cases, applicable legal or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data we maintain. You can contact us to exercise your rights. We will respond to your request within a reasonable timeframe, in any case less than 30 days.
SECTION 15 - DATA SECURITY, INTEGRITY AND RETENTION
We use reasonable technical, administrative and physical security measures designed to protect and help prevent unauthorised access to your data and the proper use of the data choices we collect. We will retain your personal data for as long as it is necessary to achieve the purposes outlined in this Privacy Statement, unless longer retention periods are required or permitted by law.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

SECTION 16 - AGE OF CONSENT

By using this site, you represent that you are of the age of majority in your state or U.S. residence, or that you have reached the age of majority in your state or U.S. residence, and you have given us your consent to allow any of the following: underage dependents to use this site.

SECTION 17 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 18 - ESTIONS AND COMPLAINTS

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at:
Re: Privacy Compliance Officer

SECTION 19 - CONTACT INFORMATION

Phone number: +86 153 9740 0466

Email: service@hitlusteshop.com

Physical address: Room 2407D9, Building A, Xi Nian Center, No. 6021 Shennan Avenue, Shatou Street, Futian District, Shenzhen, China

Customer Service Chat Time: Mon - Sun : 9am - 6pm (UTC+8 time)